Privacy Policy

3CLICK INC.

PRIVACY POLICY

Effective Date: July 2025

Introduction

3Click Inc. (“3Click,” “Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, protect, and dispose of personal information when you access or use our website, application, and related services.

3Click operates a digital platform that connects individuals seeking services (“Service Seekers”) with individuals or businesses offering services (“Service Providers”).

This Privacy Policy is intended to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable privacy requirements.

By using our platform, you acknowledge that you have been informed about the processing of your personal information as described in this Policy. Where consent is the applicable legal basis, we will obtain your consent as required by law.

Who We Are

Company Name: 3Click Inc.
Website: https://3clickjobph.com
Data Protection Officer / Privacy Contact: [arvind gupta ]
Privacy Contact Email: [3clickph@gmail.com]

3Click Inc. is responsible for determining the purposes and means of processing personal information collected through the platform, where it acts as the personal information controller under applicable law.

Personal Information We Collect

The information we collect depends on whether you register as a Service Provider, Service Seeker, or another type of user.

3.1. Information from Service Providers

We may collect the following information where necessary:

Full name or registered business name.
Business address and relevant service location.
Contact information, such as telephone number and email address.
Business registration details, where applicable.
Professional licenses, qualifications, credentials, and relevant experience.
Services offered, availability, pricing information, and service requirements.
Profile photographs or business photographs, if provided or required for a lawful and specified purpose.
Information needed to respond to inquiries, manage accounts, and address complaints.

3.2. Information from Service Seekers

We may collect the following information where necessary:

Full name and contact information.
Residential address or service location, where needed to arrange a service.
Date of birth, where necessary for a specified and lawful purpose.
Nationality or other information where legally required or genuinely necessary.
Service needs, preferences, and relevant requirements.
Government-issued identification and a recent photograph, only where justified by a lawful purpose and subject to appropriate safeguards.
Information voluntarily provided in communications with us or prospective Service Providers.

Sensitive information: Religious affiliation, government identification details, and other sensitive personal information will not be collected routinely merely because it may be useful. Such information will be processed only when necessary, legally permitted, and subject to the applicable legal basis and safeguards.

3.3. Information Collected Automatically

When you access the platform, we may collect certain technical information, depending on the features and technologies actually used, including:

IP address and device information.
Browser type and operating system.
Access dates, times, and technical logs.
Platform usage information and diagnostic data.
Cookies or similar technologies, if implemented.

We will explain any material use of cookies, analytics, or similar tracking technologies through an appropriate notice or cookie policy where required.

3.4. Information from Other Sources

Where lawful and necessary, we may receive information from Service Providers, Service Seekers, authorized representatives, identity verification services, or public business records.

We will handle such information in accordance with applicable privacy requirements and will provide required notices where applicable.

Why We Collect and Use Personal Information

We may process personal information for the following purposes:

To register users and manage accounts.
To connect Service Seekers with relevant Service Providers.
To display service listings and relevant profile information.
To communicate with users about inquiries, requests, and platform operations.
To verify identity or credentials where appropriate and actually performed.
To prevent fraud, impersonation, abuse, and unauthorized access.
To investigate complaints and enforce platform rules.
To maintain platform functionality, reliability, and security.
To comply with legal obligations and lawful requests from competent authorities.
To establish, exercise, or defend legal claims.
To improve our services using information processed in a lawful and proportionate manner.

We will not use personal information for purposes incompatible with the purposes originally disclosed unless a lawful basis and any required notice or consent are obtained.

Legal Basis for Processing

Depending on the circumstances, 3Click may process personal information on one or more lawful bases recognized under Philippine law, including:

Your consent, where consent is required.
The necessity of processing to perform a contract with you or take steps you request before entering into a contract.
Compliance with a legal obligation.
Protection of vital interests, where applicable.
Other lawful bases permitted under the Data Privacy Act and its implementing rules.

For sensitive personal information, we will comply with the additional restrictions and conditions imposed by law.

Where processing relies on consent, you may withdraw your consent, subject to legal limitations and any other valid basis for continued processing. Withdrawal may affect our ability to provide certain services.

How We Share Personal Information

3Click does not sell personal information to third parties as a source of revenue.

However, personal information may be disclosed in the following circumstances when necessary and legally permitted.

6.1. Between Service Seekers and Service Providers

We may share relevant information between users to facilitate service inquiries and arrangements.

For example, a Service Seeker's name, contact details, service location, or service requirements may be shared with a relevant Service Provider when needed to respond to a request.

Similarly, a Service Provider's business name, service details, contact information, qualifications, and relevant profile information may be made available to prospective Service Seekers.

We will limit the information shared to what is reasonably necessary for the intended purpose and obtain any consent required by law.

6.2. Technology and Operational Providers

We may engage third-party providers to support hosting, maintenance, security, communications, customer support, and other platform operations.

These providers may access personal information only as necessary for their authorized functions and subject to appropriate contractual and security safeguards.

6.3. Legal and Regulatory Authorities

We may disclose personal information when required or authorized by law, pursuant to a valid legal process, or when reasonably necessary to protect rights, safety, security, or legal interests in accordance with applicable law.

6.4. Business Transactions

If 3Click undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant personal information may be transferred where lawful and subject to appropriate privacy protections and required notices.

6.5. Unauthorized Disclosure Is Prohibited

Users, agencies, consultancies, and other third parties must not collect, sell, distribute, misuse, or exploit personal information obtained through 3Click for unauthorized purposes.

Any permitted sharing remains subject to applicable privacy laws, confidentiality obligations, and relevant agreements.

Data Retention and Disposal

3Click will retain personal information only for as long as reasonably necessary to fulfill the declared purposes for which it was collected, comply with applicable laws, maintain necessary business records, or establish, exercise, or defend legal claims.

Retention periods will depend on the type of information and the purpose of processing.

Where appropriate, information may be retained:

While an account remains active and the information is necessary to provide services.
For a reasonable period after account closure to resolve outstanding matters.
For periods required by applicable laws or regulations.
For as long as necessary to investigate disputes, security incidents, or legal claims.

When personal information is no longer required, we will securely delete, destroy, or anonymize it, subject to applicable legal obligations and lawful retention requirements.

We will establish and maintain an internal retention schedule appropriate to our actual operations.

Data Security

3Click will implement appropriate organizational, physical, and technical security measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the nature of the information and the risks involved, these measures may include:

Access restrictions and authorization controls.
Password and account security measures.
Secure storage and data transmission where appropriate.
Confidentiality obligations for authorized personnel.
Security monitoring and incident response procedures.
Periodic review of privacy and security practices.
Secure deletion and disposal procedures.

No electronic system or internet transmission can be guaranteed to be completely secure. However, 3Click will take reasonable measures appropriate to the risks and applicable legal requirements.

Personal Data Breach Management

If a personal data breach occurs, 3Click will investigate the incident, take appropriate steps to contain it, assess potential harm, and implement corrective measures.

Where notification is legally required, we will notify the National Privacy Commission and affected individuals within the applicable period and in accordance with the applicable rules.

Users who suspect unauthorized access to their accounts or personal information should promptly contact us through the privacy contact details below.

Your Privacy Rights

Subject to applicable law, you may have the right to:

Be informed about how your personal information is collected and processed.
Access personal information held about you.
Correct inaccurate, incomplete, or outdated information.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Request erasure or blocking of personal information where the legal requirements are met.
Request data portability where applicable.
Seek damages where legally available for violations of your rights.
Lodge a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

These rights are subject to legal conditions, exceptions, and limitations. For example, we may need to retain certain records to comply with a legal obligation or defend a legal claim.

How to Exercise Your Rights

To submit a privacy request, contact:

Privacy Email: 3clickph@gmail.com
Subject: Privacy Request – 3Click Inc.

Please describe your request and provide enough information for us to verify your identity and locate the relevant records. We may request additional information where reasonably necessary to prevent unauthorized disclosure.

We will handle requests in accordance with applicable law and communicate the outcome through an appropriate channel.

You may also contact the National Privacy Commission through its official website: https://privacy.gov.ph/

Cookies and Similar Technologies

If our website or application uses cookies or similar technologies, these may support essential platform functionality, security, preferences, analytics, or other disclosed purposes.

Where required, we will provide information about the technologies used, their purposes, and how users can manage their preferences.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some platform functions.

This section applies only to technologies that 3Click actually uses.

Children's Privacy and Vulnerable Individuals

3Click is not intended to collect personal information from children without appropriate authorization and safeguards.

Where our services involve children or other vulnerable individuals, we will apply additional precautions appropriate to the nature of the service and applicable legal requirements.

Where parental or guardian consent is required, we will obtain it through an appropriate process.

Users must not submit another person's personal information without lawful authority or a valid purpose.

Third-Party Websites and Services

Our platform may contain links to third-party websites or services.

Those third parties may have separate privacy policies and data handling practices. 3Click does not control their independent operations.

Users should review the applicable privacy notices before providing personal information to a third-party service.

Where a third party processes personal information on behalf of 3Click, we will establish appropriate arrangements and safeguards as required by law.

International Data Transfers

If 3Click stores or processes personal information outside the Philippines, or uses service providers located in other countries, we will implement appropriate safeguards and comply with applicable Philippine data protection requirements.

Where relevant, users will be informed of material processing and transfer arrangements as required by law.

This provision does not mean that 3Click necessarily transfers personal information internationally; it applies if such transfers form part of our actual operations.

Marketing Communications

If 3Click sends promotional messages, service announcements, or marketing communications, it will do so in accordance with applicable law and the relevant legal basis.

Where required, we will obtain consent before sending marketing communications.

Users may opt out of promotional communications through the unsubscribe mechanism provided or by contacting us.

Opting out of marketing communications will not necessarily stop essential account, security, legal, or service-related notifications.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, data practices, legal obligations, or security measures.

The revised version will display an updated “Last Updated” date.

Where changes materially affect the purposes or manner of processing personal information, we will provide appropriate notice and obtain fresh consent where legally required.

We encourage users to review this Policy periodically.

Complaints and Contact Information

If you have questions, concerns, or complaints about how your personal information is handled, please contact us first.

3Click Inc.

Registered Business Address: [Insert Registered Address]
Customer Support Email: [Insert Email Address]
Data Protection Officer / Privacy Contact: [Insert Name or Office]
Privacy Email: [Insert Privacy Email Address]
Website: [Insert Website URL]

You may also lodge a complaint with the National Privacy Commission, subject to its applicable procedures and requirements.

Relationship with the Terms of Use

This Privacy Policy should be read together with the 3Click Inc. Terms of Use Agreement and any additional privacy notices or consent forms applicable to particular services.

If a particular processing activity requires a separate notice, agreement, or consent, this Policy does not replace that requirement.

Acknowledgment

By accessing or using the 3Click platform, you acknowledge that you have been provided with an opportunity to read this Privacy Policy.

Where consent is the applicable legal basis for processing, 3Click will obtain that consent as required by law. Merely accessing this Policy or clicking “I Agree” to the Terms of Use will not be treated as a substitute for separate consent where the law requires it.

End of Privacy Policy